Info

Rockin Vans information on hiring VW campers and motorhomes from London, Glasgow and Edinburgh,

Our aim at Rockin Vans is simple: to help customers create their own memories, go on their own adventures, get off the track and experience the best that our country has to offer. We pride ourselves on delivering the best campervans or motorhomes possible. After every hire, our vehicles undergo a rigorous cleaning and inspection process, insuring that your van is of the highest quality possible. Below are some frequently asked questions, if you don’t see your question here, please get in touch and we would be happy to help. [email protected]

Trip Advice

The staff at Rockin Vans are all passionate about campervans. Between us we have traveled all over the world in our campers. We have great suggestions all over Scotland, from authentic pubs to secret wild camping spots. Please get in touch if you would like any advice, the Rockin Vans rental reps would be happy to help – [email protected]

No Hidden Cost Policy

Rockin Vans prides itself on being totally transparent at every single stage of the rental. Your hire of our Motorhomes and Campervans comes with the following included as part of your rental:

– Insurance for 1 driver

– Unlimited Mileage

– Full breakdown cover

– Full UK insurance

– On-road phone support during your rental

– Privilege membership to The Camping and Caravanning Club

– Free travel advice from our Rockin Vans Rental Reps

Hire Costs

Our prices change per season. Please see our online booking system for up to date pricing.

Berths and Which Motorhome is right for you

Some people make the mistake that the more berths there are in a camper or a motorhome the more space there is. This is not the case at all. If you are confused by which van is right for you, please get in touch with our Rental Reps, who will be able to guide you to the correct van for your trip!

Security Deposit

The security deposits are as follows:

– Budget Camper: £750

– VW Camper: £1,000

– Motorhomes: £1,250

To be secured with us before the start of the hire period for the purposes set out in the hire agreement. This security deposit will be refunded on safe return of the campervan and its contents.

Payment of Balances

We take a 20% deposit to reserve your van. This means you get more time to pay for your trip, while knowing that your van is reserved! Balances are due within one month of hire commencing.

When do I need to book?

Where possible we suggest you book in advance. If you’re travelling in peak season (June to Mid-September and over Christmas) we recommend you book at least 3 months in advance. Please note: if you are trying to book last minute please email us as there are occasionally a few cancellations and last minute availability can sometimes be offered.

Can I call the office to book?

You can call the UK office to make a booking however email or via our webiste is our preferred method of contact. Phone +44 (0)141 404 8384. Our Scotland office handles enquiries for all Rockin Vans locations.

Long hire discount

Please get in touch for more information about our long hire discount.

Hire Extensions

Should you wish to extend your hire then this may be possible but you must contact us giving as much notice as possible so we can confirm availability.

One Way Rentals

One way rentals are possible with both the campers and motorhomes. We charge a one-way fee on locations which are over 100 miles away. E.g there is no one way fee between Edinburgh and Glasgow, but there is between Glasgow and London depot. View our locations page for more information.

Additional Drivers

Additional Drivers are charged at £5 per day each, please let us know if you would like to add an additional driver to your booking.

European Travel

To travel to Europe we charge an additional fee of £10 per day which includes European insurance cover, roadside assistance and legal compliance (headlight light adjustment, spare bulb/fuse set warning triangle, high visibility vests, first aid kit, fire extinguisher etc).

Insurance

Insurance is provided and in the event of any damage to either the vehicle or third party property the hirer will be liable for the amount paid in the damage deposit. The hirer will be liable for replacement or repair of windows or tyre damage and accidental/negligent damage to fittings and equipment. The prices quoted are for drivers between the ages of 22 and 70 holding a driving license for at least three years with no accidents or endorsements. Drivers outside these conditions will be considered but there may be additional charges. Please call to discuss. Drivers with 3 points or more may incur an insurance surcharge, please call for a quote.

What Type of license do I need?

Non of our vehicles require a special license. We accept any of the following standard license’s:

UK, All EU, USA, Canada, Australia, Thailand, Malaysia, New Zealand, South Africa, Singapore, China, Brazil, Argentina, Chile, Uruguay, Hong Kong and UAE.

For other countries, please contact [email protected] to see if we can accommodate you.

Where can I collect my camper motorhome?

We have 2 main depots where you can collect your vehicle for no charge. Alternatively we can meet you at loads of airports and train stations across the UK for a small charge which covers the cost of a driver and fuel. Take a look at our locations page for more information.

Collecting your camper motorhome

Collection is between 2pm – 4pm (Unless you have purchased an early collection) The paperwork usually takes no more than 20 minutes to complete, then we take as long as you need to show you around the vehicle, usually around 45 minutes. You need to bring with you the following:

– Driving License

– Credit Card (for security deposit)

Returning your camper motorhome?

Unless you have purchased a late return the return time is between 9am – 11am. If you are returning your vehicle to a non-depot location (airport, train station etc) you need to confirm an exact time, so we can make sure your driver is there waiting for you.

Sundays

We are closed on Sundays, however please get in touch if you have any questions regarding Sundays, we can often accommodate returns of vehicles.

What do I need to pack?

We have put together a packing list with the most important thing we think you will need for your trip. View the list here.

ARE PETS ALLOWED IN YOUR CAMPERS OR MOTORHOMES?

Rockin Vans has some pet friendly vehicles available to collect from London, Glasgow and Edinburgh depots. We do charge a £20 cleaning fee. Just tick the ‘Pets’ option at checkout to tell us you are bringing your pooch along!

POUR NOS CLIENTS FRANCOPHONES

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Informations en Français

N’hésitez-pas à nous contacter si vous désirez plus d’informations : [email protected]

For full terms and conditions see our small print page.